Fruix Storage

The Problem We Solved

Prior to working together, Fruix Storage faced several operational challenges:

• Manual booking processes created inefficiencies and increased admin time
• Lack of real-time inventory visibility made it difficult to manage availability across different storage types
• Disjointed systems for payments, accounting and communication led to duplication and risk of error
• Limited customer experience, with no easy way for customers to self-serve bookings or manage their units

As the business grew, these issues began to restrict scalability. Fruix needed a solution that would centralise operations, automate key workflows, and improve both internal efficiency and customer experience.

The Solution Provided

We designed and built a custom web application tailored specifically to Fruix Storage’s operational model. Delivered as a full consultancy, design and build service, the platform integrates core business functions into a single system.

Core Platform Features

• Custom booking system
  Customers can browse, select and book storage units (containers, offices and warehousing) directly online.
• Real-time inventory management
  Fruix now has full control over more than 300 storage spaces, with live availability and status tracking.
• Client dashboard
  A central dashboard provides visibility of:
  • Recent orders
  • Upcoming storage expirations
  • Key operational activity
• Automated communications
  • Instant email confirmations for customer bookings
  • Clear instructions on site access and unit details
  • Daily summary emails to the business owner highlighting customer arrivals and departures
    (Powered via SendGrid)
• Integrated payments and accounting
  • Secure online payments via Stripe
  • Automatic syncing of transactions into Xero for accurate, real-time financial records
• Management reporting
  Built-in reports provide insight into bookings, occupancy and revenue performance.

The Outcome & Benefits

For Fruix Storage (the business)

• Full operational control over inventory, bookings and customer activity
• Significant reduction in admin time through automation of bookings, emails and reporting
• Improved financial accuracy with seamless Stripe to Xero integration
• Better decision-making through real-time dashboards and reporting
• Scalable platform capable of supporting continued business growth

For Fruix Customers

• Simple, self-service booking experience available anytime
• Instant confirmation and clear instructions, reducing friction and uncertainty
• Secure online payments
• Improved overall customer experience, from booking through to move-in

Strategic Impact

This project transformed Fruix Storage from a manually managed operation into a digitally enabled, scalable business. By combining consultancy, design and development into a single delivery, we ensured the solution was not only technically robust, but also aligned with how the business actually operates day-to-day.

The result is a future-proof platform that supports growth, improves customer satisfaction, and gives the Fruix team confidence in their systems.

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