sandlebridge PRODUCTS

Agency Desk

Agency Desk is a feature-rich ticket desk software crafted for designers, agencies, and SMEs. Integrating Stripe simplifies client payments, while SendGrid, Calendly, and Loom boost collaboration and communication. With flexible recurring or one-off service options, and transparent, scalable pricing, Agency Desk empowers small teams to thrive.

welcome to agencydesk – your all-in-one support solution for freelancers and small agencies

Whether you’re a freelancer managing multiple clients or a small agency looking to streamline support, AgencyDesk provides a simple, powerful solution to keep your business organized and responsive.

Time logging

Agents can log time against any ticket. Time entries can be approved by admins and dynamically reported to your clients.

Team Management

You and your clients can add their team members, set viewing and edit permissions and organise their members within their own departments

Seamless Online Payments with Stripe

Get paid faster with built-in Stripe integration. Clients can securely pay for services online, allowing you to focus on growing your business without the hassle of manual payment follow-ups.

Client Account Management

Maintain a clear, organised record of each client, their support requests, and services. Impress your clients with streamlined communication and comprehensive account management.

Rapid Ticket Management & Alerts

No more missed emails or scattered requests! AgencyDesk centralises all client support requests in a single, easy-to-use dashboard. Create, track, and delegate tickets with just a few clicks.

Create Services and Payment Plans

Powerful and flexible services and plans creation. Allows you to take online or offline payments for fixed fees, recurring and unit billing. Set up rules for specific clients.

Integrated Scheduling with Calendly

Scheduling client meetings has never been easier! With Calendly integration, clients can book time directly on your calendar, simplifying the coordination of support calls, strategy sessions, and more.

Loom Integration

A video replaces a thousand words. With Loom integration built right into the ticket creations process, clients can quickly add screen recordings as well as messages and images and other types of files.

Dashboard, Dynamic Charts & Reports

Track your performance with dynamic reports. Identify trends, optimise support processes, and make data-driven decisions to improve client satisfaction and efficiency

simple pricing

Simple Plans Tailored for Small Businesses
Agency Desk offers flexible ticket desk software, designed for small agencies.

Book Your Free 30-Minute Consultation with Our Application Development Experts

We don’t just invest; we collaborate. Integration into each team’s journey allows us to celebrate wins and navigate challenges together, reflecting our commitment to every founder’s dream.