Agency Desk
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welcome to agencydesk – your all-in-one support solution for freelancers and small agencies
Time logging
Agents can log time against any ticket. Time entries can be approved by admins and dynamically reported to your clients.
Team Management
You and your clients can add their team members, set viewing and edit permissions and organise their members within their own departments
Seamless Online Payments with Stripe
Get paid faster with built-in Stripe integration. Clients can securely pay for services online, allowing you to focus on growing your business without the hassle of manual payment follow-ups.
Client Account Management
Maintain a clear, organised record of each client, their support requests, and services. Impress your clients with streamlined communication and comprehensive account management.
Rapid Ticket Management & Alerts
No more missed emails or scattered requests! AgencyDesk centralises all client support requests in a single, easy-to-use dashboard. Create, track, and delegate tickets with just a few clicks.
Create Services and Payment Plans
Powerful and flexible services and plans creation. Allows you to take online or offline payments for fixed fees, recurring and unit billing. Set up rules for specific clients.
Integrated Scheduling with Calendly
Scheduling client meetings has never been easier! With Calendly integration, clients can book time directly on your calendar, simplifying the coordination of support calls, strategy sessions, and more.
Loom Integration
A video replaces a thousand words. With Loom integration built right into the ticket creations process, clients can quickly add screen recordings as well as messages and images and other types of files.
Dashboard, Dynamic Charts & Reports
Track your performance with dynamic reports. Identify trends, optimise support processes, and make data-driven decisions to improve client satisfaction and efficiency
simple pricing
Agency Desk offers flexible ticket desk software, designed for small agencies.
